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ICCA 2012 - Webcast par Klewel: How “Net Promoter” companies thrive in a customer-driven world? by Steve Baxter

TE201: How “Net Promoter” companies thrive in a customer-driven world?


ICCA 2012: Net promoters session | Best Marketing Award | Copenhagen Denmark lecture | Closing session


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Tuesday, 23 October 2012


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IntroductionGary Grimmer
CEO, GainingEdge, Australia

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Deprecated: Function utf8_decode() is deprecated in /home/clients/e87c6a49db5de6ff81e29acb1f620207/web/conferences/framework/slide.php on line 17

Deprecated: Function utf8_decode() is deprecated in /home/clients/e87c6a49db5de6ff81e29acb1f620207/web/conferences/framework/slide.php on line 18

Deprecated: Function utf8_decode() is deprecated in /home/clients/e87c6a49db5de6ff81e29acb1f620207/web/conferences/framework/slide.php on line 19
How “Net Promoter” companies thrive in a customer-driven world?Steve Baxter
General Manager, Mid-Market Solutions, Satmetrix: The Net Promoter Company, U.S.A.

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Deprecated: Function utf8_decode() is deprecated in /home/clients/e87c6a49db5de6ff81e29acb1f620207/web/conferences/framework/slide.php on line 19
Questions and Answers (part 1)Steve Baxter & Gary Grimmer

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Deprecated: Function utf8_decode() is deprecated in /home/clients/e87c6a49db5de6ff81e29acb1f620207/web/conferences/framework/slide.php on line 19
Questions and Answers (part 2)Steve Baxter & Gary Grimmer